An Error Occurred when Trying to Get Access to Microphone on Facebook

This is one of the most common problems of Facebook nowadays. When people want to video call or voice call, they may face with “An Error Occurred when Trying to Get Access to Microphone” error on Facebook. We will tell you why are you facing with this problem and how to resolve it. Please ask us if you have any question regarding this. Share your experiences with other users and let us know solutions you found. We have faced with the same problem recently while we want to provide a support for a user of us. We managed to resolve this issue from the permissions of the website. We are going to provide solutions for Google Chrome. If you are using another browser, you can try similar steps.

See Also: Video Call Doesn’t Work on Facebook Chat

How to Fix An Error Occurred when Trying to Get Access to Microphone

Do the following to fix this error on Facebook:

  • Go to
  • Click on green Secure text which is located at address bar of the browser.
  • Select “Site Settings” from the menu.
  • Ensure that your camera, microphone, notifications and javascript is “Allow (default)”.
  • Close your browser.
  • Run Google Chrome again on your computer.
  • Go to Facebook and try your microphone connection once more.

Also See: Facebook Microphone is Not Working on Mac

An Error Occurred when Trying to Get Access to Microphone on Facebook

The Problem is not About Permissions

If your problem is not about permissions, we recommend you to give a try to connect to your phone through other applications. Eg: You can go to WhatsApp Web and try to connect one of your friend through voice call. This is one of the best options that you can test your microphone. If it is not working, we recommend you to check your device and computer settings from control panel. If you have any other questions, please feel free to ask us.

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Burhan Demir

Hello, I am Burhan. I am social media manager on How to Chat Online. I am working on social management of the website. I am also working on Facebook, Twitter, Instagram and MeetMe. I am also interested with iOS applications and Android applications. I am knowledgeable about Samsung and iPhone devices. Feel free to ask me anytime about those websites, devices and apps. My contact email is: [email protected]

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