Can not Receive Messages on WeChat

Can not Receive Messages on WeChatIf you can’t receive any messages on WeChat from your friends, it seem you have a problem with your account or your friend is having problem. However it’s highly likely that a bug because of the application and you don’t have much to do with that. If you think that this problem occurs because of your account, you can try uninstall recent updates from the app. If removing updates will cause you to not to use the application at all, install update again. You can try our alternative steps on here. That will be quite easy for you.  Let’s tell you what to do if you can’t receive messages on the application.

See: How to Add Somebody on WeChat

I Can’t Receive Messages from Anyone on WeChat! What Should I Do?

This problem may occur because of a bug. Firstly we recommend you to contact to WeChat Support for that. However that will take some time, may be you will even need to wait for a new update. So you can also try alternative ways while you wait respond from WeChat team.

You can try reinstall WeChat app for your Android or iPhone device, if you can’t receive any messages. Re-installation process is easy. Firstly remove WeChat application from your iPhone or Android. Then go to App Store or Play Store to install WeChat. Do the same steps during the registration process and done! You reinstalled WeChat.

Some users have reported that this problem can occur because of WeChat profiles. We recommend you to update your WeChat profile and change your WeChat name. Check if you can receive messages from people on WeChat again.

See: How to Create WeChat Account on iPad

Contact WeChat

If you couldn’t fix this problem on your own, finally we recommend you to contact WeChat to resolve this problem. This will be the best option for you but we should remind you that WeChat support is not very fast. So do not expect an answer from them very soon. They already tend to fix such problems with the new updates as same as WhatsApp. You can also see our tutorial for people nearby issues on WeChat.

Request Support

Laurana McInes

I am Laura... I am knowledgeable about WeChat, WhatsApp and Omegle subjects. I provide solutions and tips for those applications and websites. You can ask me any questions regarding to WeChat, Omegle, WhatsApp on How to Chat Online. You can contact me through: [email protected]

One thought on “Can not Receive Messages on WeChat

  • August 24, 2016 at 4:07 pm

    A friend of mine connected me via WhatsApp and he has told me he sent several messages to me via WeChat. However I couldn’t receive anything. I contacted WeChat about this problem 17 days ago but I couldn’t receive anything yet about the situation. Can you please help me?


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