If you can’t receive any messages on WeChat from your friends, it seem you have a problem with your account or your friend is having problem. However it’s highly likely that a bug because of the application and you don’t have much to do with that. If you think that this problem occurs because of your account, you can try uninstall recent updates from the app. If removing updates will cause you to not to use the application at all, install update again. You can try our alternative steps on here. That will be quite easy for you. Let’s tell you what to do if you can’t receive messages on the application.
I Can’t Receive Messages from Anyone on WeChat! What Should I Do?
This problem may occur because of a bug. Firstly we recommend you to contact to WeChat Support for that. However that will take some time, may be you will even need to wait for a new update. So you can also try alternative ways while you wait respond from WeChat team.
You can try reinstall WeChat app for your Android or iPhone device, if you can’t receive any messages. Re-installation process is easy. Firstly remove WeChat application from your iPhone or Android. Then go to App Store or Play Store to install WeChat. Do the same steps during the registration process and done! You reinstalled WeChat.
Some users have reported that this problem can occur because of WeChat profiles. We recommend you to update your WeChat profile and change your WeChat name. Check if you can receive messages from people on WeChat again.
If you couldn’t fix this problem on your own, finally we recommend you to contact WeChat to resolve this problem. This will be the best option for you but we should remind you that WeChat support is not very fast. So do not expect an answer from them very soon. They already tend to fix such problems with the new updates as same as WhatsApp. You can also see our tutorial for people nearby issues on WeChat.