Viber video call is one of the most used video calls by Android and iOS users. However sometimes users can face with freezing problem while they want to video call their friends. We are going to provide solutions for this issue and tell you how to fix viber video call freezing problem on your device. You can find solutions both for Android and iPhone below. If you are having freezing problem on Viber, you can see our related tutorial for this issue. This is only for those who are having freezing issue on video call.
If you are having problem with calls, you can see our tutorial to fix this problem.
How to Fix Viber Video Call Freezing Problem on Android
- Ensure there are not much application which running at background.
- We recommend you to use apps for performance improvement in your device.
- Clear unnecessary apps and files from your device.
- Clear cache and data from Viber.
- Reinstall Viber.
Let’s explain you why do you need to do these for fixing viber video call freezing problem.
To ensure that you don’t have much background applications, you will need to use some apps for performance improvements. Some phones includes this feature. For example Samsung have device maintenance option which will help you to improve performance of your device.
Clearing unnecessary apps and files will help you to get more storage on your device and it will fix freezing problem. Because it will give you more empty slot on your phone’s memory and RAM.
To get more information about clearing cache and reinstalling the application, we recommend you to check our tutorials for that.
Viber Video Call Freezing Problem on iOS
- Use an application which will optimize performance of your iPhone.
- Uninstall all applications that you don’t need.
- Reinstall Viber.
As we also told for Android phones, optimizing applications generally improves performance of your phone. They clear some unnecessary files from your data. They provide smoother experience for you while you are using your device.
Uninstalling all applications you don’t need is another good option to fix Viber Video call freezing problem on iOS devices.
Since you can’t clear cache and data on iOS devices, the best solution is reinstalling the app. You can get more information on that in our tutorials. If you couldn’t manage to fix this problem with any other way, you can always contact Viber support.