We are glad to announce that we started to provide solutions and guide articles for Viber today. Freezing problem on Viber is one of the most common issues with the application. Generally Android users are complaining about this issue. We are going to provide some solutions for you on here to get rid of this problem. You can leave a feedback to us about our solutions and also you can comment this page below for your questions.
We start to tell you how to fix this problem with basic solutions first. You will find more steps to resolve this issue when you swipe/scroll down.
How to Fix Freezing Problem in Viber
- Close Viber on your phone.
- Go to Settings > Apps.
- Find apps that you don’t use.
- Tap on App Name > Tap Uninstall.
- Clear your phone from unnecessary apps.
- Go Settings > Apps > Viber > Data and Storage > Clear Data and Cache.
- Restart your phone.
- Check if Viber is freezing yet.
Clear Storage and Memory
We provided reinstalling steps for you above. If it didn’t work you, this will also help you to fix the problem… Sometimes applications can freeze because of other applications that running at background and also because of unnecessary storage files. Some phones (such as Samsung) have maintenance applications inside. We recommend you to run maintenance on your device and try use Viber again. If you don’t have any of performance apps on your device, you can download one of them from Play Store. If you are having this problem on iOS, you can also find those apps on App Store too. Ensure that you got trustworthy and well-rated application from stores. After you installed them, clear storage and memory. Run the app again and see the result! If you have important conversations on Viber, please don’t forget to backup it.
If you are having the similar problem on WeChat, please see: Problem on WeChat
If you are having problem with Viber at calls, it means you are having a connection problem with the app. However freezing at voice calls and video calls are another issue and we are going to tell you about solutions at incoming posts.
We have told you how to fix freezing problem on Viber today. We hope that this is going to work for you. If you have any questions please ask us. You can also connect to Viber support.