Before we analyze the problems of this app let’s take a closer look for what is this app’s purpose and why this app is used for. Telegram messaging app is a multiplatform app founded by Russian entrepreneur Pavel Durov. This app was first made available on iOS and Android in late 2013 and now has 550 million users. The reason why Telegram’s user base has increased greatly in the recent period is that, unlike other messaging systems, users encrypt and encrypt their messages and save them. In this way, application managers, including governments, cannot control the messages. Other features offered by the application are listed below.
- Secret Chats
- Self-Destruct Timers
- Cloud Access
- Global Message Deletion
- Large File Size Limit
Telegram Is Not Working
The application working and not opening problem may occur due to many reasons. Connection problems, random errors, or startup issues that Telegram users often encounter are known to be the cause.
In this article, we will talk about some solution steps that can help those who have this problem. Assuming the Telegram app is not opening on your mobile device, corrupt app data, outdated software, server-related issues or network outages can also force Telegram to receive this error.
How To Fix This Problem
Below are the solutions we have prepared for you. By completing these steps, you can find the source of the problem and do what is necessary to solve it.
Check Telegram Servers
If you are having trouble using Telegram on your mobile device, this may indicate a server error. Since Telegram is a platform that provides an online service, it would be a good step to check its servers first if you encounter a usage problem. You may need a third site or application to view Telegram’s current system status. Because viewing servers is not something you can do on your own. If there are ongoing problems with the servers, the best thing you can do is wait. Unfortunately, server-related issues cannot be fixed by you. Because of that, you may have to wait for a while for the issue to be resolved.
Restart Your Device
A temporary bug or glitch may have occurred on your mobile device that is preventing Telegram from working. The simplest step to fix this problem is to clear its temporary cache. So you need to restart your device to eliminate the errors. For Android users, follow the guide below to restart your device:
- Find the Power button on your Android device.
- After that, press and hold until the options menu appears.
- Finally, tap Restart to reboot your system.
For iOS user follow these steps to restart your device:
- Go to Assistive Touch on your screen.
- Next, go to the Device tab.
- Finally, tap on More and select Restart.
Turn off your VPN
Virtual private network services are third-party add-ons that protect your network from hackers and monitor your activity. It filters your data through its servers and masks your default IP address to hide your location.However it also might affect the working progress of the application thus this can create an issue. Turn off your VPN before accessing Telegram to avoid working problems.
Check Your Network Connection
You must have an internet connection when using online messaging services such as Telegram. If you do not have an internet connection, you cannot receive or send messages. If you cannot access Telegram from your mobile device, this may indicate a problem with your internet network. To see if this problem is caused by the internet, run a test to measure your network’s upload and download bandwidth. If the result shows that there is a problem with your internet, we recommend restarting your router or modem to refresh the connection with your ISP’s servers.
Clear Telegram Cache
If you are receiving a working error while you are trying to access your Telegram account, it might be due to overload cache on your app. If that’s the case, you have to clear all the cache placed in the app. To clear the cache, follow the steps in below.
- Firstly you have to open the app drawer on your device.
- Press the Telegram’s icon till the selection menu opens.
- Then, tap on the App Info section and open the Storage & Cache tab.
- Lastly, tap the Clear Cache button.
Update Telegram to the Latest Version
If the problem of the working still continues on the device, you can update the app. This way you might solve the current issue since updating the app will eliminate the code errors and make the system work faster. Follow the step in the bellow for update it:
- First open the Play store or App store according to your phone’s system.
- Then write Telegram on the searching space
- When you find the app, you will see the update button,then tap on it.
With these steps, you will update the app to the latest version.