Telegram is one of the applications that popular with its secure chat opportunities. You can see this application on any kind of phone. However, the application had some problems recently. The connection problem on the application started to appear since the last update. There are many Telegram users that can’t use the application because of this error now. We are going to tell you how to fix this problem on this page. If you have any questions regarding it, please leave a comment below.
How to Fix Connection Problem with Telegram on Android and iOS
To fix this problem, the basic way is to reinstall the application. However, this process may cause you to lose your chats and files. We recommend you have a backup before installation. Reinstallation means that you need to delete an application and install it from your application store. So your phone can lose some important data from the Telegram application when you try to delete and install an app. Please get your backup files before you start it and secure your files.
After you back up your chats and files, tap and hold onto the Telegram icon on your phone. Then tap on the “x” icon that will appear 5 seconds later. Your phone is going o clean the application. If you are using an old phone, you will need to ensure that all files of the app have been deleted. Some old phones keep some data of the application when you even delete them.
Reinstall It Once More
After you delete the application, you will need to visit the store of your phone. App Store for iPhone, Google Play for Android… Download the application to your phone and install it again. Run the application, upload your backups to Telegram and you are ready! If this solution didn’t help you to fix the problem, please contact us.