Google Hangouts notification can be problematic once you have changed settings unknowingly. One of the common problems about it notification sounds. We got many reports from our users that their Hangouts notification sound is not working. We are going to give information on here if you couldn’t find out why it is working and if you couldn’t find out for a solution for this problem.
You don’t know how to turn on notification of Hangouts, please see: How to Turn on Hangouts Notifications (PC, Android and iPhone)
Google Hangouts Notification Sound is not Working! How to Fix?
If Google Hangouts notification sound is not working for you, you can do the following to fix this problem:
Step 1 – Hangouts Website
- Go to https://hangouts.google.com/
- Login to your Google account.
- Click on green “Secure” text in the address bar.
- Click on “site settings”.
- Please ensure that you have enabled anything about notifications.
- Also ensure that sound is also enabled for the website.
IF hangouts needs access to your microphone, you can see our solutions: Hangouts Needs Access to Your Microphone to Make Calls
Hangouts in Gmail
Step 2 – Hangouts in Gmail
If you are using Hangouts in Gmail, you will need to do the following:
- Go to https://mail.google.com
- Login to your account.
- In the left sidebar of your inbox, there is hangouts options.
- Click on down arrow where is located near of your name.
- Ensure that you haven’t muted notification sounds.
- Sounds for incoming messages are enabled.
- Ring on incoming phones are enabled.
- Your settings should be like in the picture below.
All done… Now you can chat with people.
This is how you can resolve the problem with the Google Hangouts. If your hangouts notification sounds don’t work yet, you can contact Google Hangouts support for this situation. Here is a help center for Hangouts: https://support.google.com/hangouts/?hl=en#topic=6386410. There are troubleshooting steps on the official support website of Hangouts.
If you don’t have any problem with sounds but desktop notifications are not working at all, you can see this guide: Hangouts Desktop Notifications are not Working