Facebook Messenger is one of the most used application by Android OS and iOS users. If you are facing this problem in your devices, it means some files has been corrupted, broken or your phone version is not compatible with the current version of the application. We recommend you to report this problem to Facebook Messengers developers via contacting them through play store or you can also contact them through help center. However your problem won’t be fixed until the next update of the application. If you have corrupted or broken files in the application, there are some ways to fix it. We are going to tell you how to do that on here.
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You will need to reinstall the application to your phone and you will need to ensure that you have cleared all unnecessary files of Facebook from your device.
Firstly you need to go to application manager and find the “Facebook Manager” application from the list. Uninstall the messenger application. You will see “Uninstall” button at the top of the screen. After you uninstalled the application, please check your file directory with a directory manager application. Some phones have directory manager tool though. After you ensure that there is not any remained file about Facebook Messenger, go to playstore and install the application again.
If the steps we have told you above didn’t fix your problem, you will need to have older version of Facebook Messenger. However these applications may have viruses and malware stuffs. You will need to download these applications at your own risk. It is not also recommended way as a solution. If you don’t care about that, you can find millions of websites which provides older versions of applications on internet. Good luck!