Do you want to get support via live chat from WeChat staffs? WeChat is providing this service for you freely. However if your account doesn’t work at all on your mobile, you will need to report an error from the website of the application or you will need to use your friends account to reach live chat support of WeChat.
How to Access WeChat Live Chat Support
It’s not very hard to access WeChat live chat support. You will need to add these ID to your account for getting live support from WeChat staffs:
Official WeChat ID: WeChat
Other ID: WeChat Team
After you add these ID, you will need to wait some time to get support. Then you will able to reach one of the staffs of application and you will able to resolve your problems with your application. This service free at all and you will able to get support for iOS, Blackberry, Windows Phone, Symbian, Android and other OS. There’s also support for PC and Mac.
Unfortunately WeChat doesn’t provide any support with phone. You can also read our page about how to contact WeChat. If you can’t reach live chat support of the application, you can reach them with these services too.